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Refund Policy
Last updated: 06/04/25
This Refund Policy applies to all digital products sold on https://arkzbeats.com by Arkz Beats. By purchasing from our store, you agree to the terms outlined below.
1. Digital Product Sales Are Final
All products sold on this website are digital and intangible goods, including but not limited to beats, sound kits, and licenses. For this reason, all sales are final and non-refundable once files have been delivered.
This includes delivery via:
- The thank you page after checkout
- The customer’s account (Downloads section)
- Email confirmation containing download links
We do not offer refunds, returns, or exchanges for digital items that have been delivered.
2. Duplicate Orders
If you accidentally purchase the same product or license more than once, we may offer a refund for the duplicate item only if the files have not been downloaded, and you contact us within 48 hours of purchase.
To request a refund for a duplicate order, contact info@arkzbeats.com with your full name, order number, and details of the duplicate.
3. File Issues or Download Problems
If there is an issue with your order — such as:
- Incorrect files received
- File corruption or errors
- Problems accessing your downloads
Please contact us at info@arkzbeats.com, and we will work with you to resolve the issue and ensure you receive the correct files.
4. Pre-Purchase Inquiries
If you are unsure about which license to purchase or have any questions about a product, we encourage you to contact us before completing your purchase.
Email: info@arkzbeats.com
5. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.